Marcel van Gaal is Benelux Lead for global Consulting of American Express Global Business Travel. Marcel was previously the EMEA lead Travel Program Management practice line within global business consulting, and has also lead a number of global engagements himself in this area.
In his 21 years at American Express, he served in increasingly senior roles across various business units of the organization. In his current role as Benelux Lead Global business consulting he has led the evolution of consulting within the Benelux region. He has introduced innovative new products and services for businesses of all sizes, resulting in strong growth and an expansion of the team of experts and its expertise.
He has a track record for developing diverse, high performing teams that deliver strong results and has a natural focus on building relationships with customers through creating trust and confidence.